Get in Touch With Us
Got a question about something you have read on hardlineproductions.ca, spotted an error, or want to flag a change at one of the operators we cover? This page explains how to get a message to us and what happens once you do.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of the editorial team will read it personally — we do not rely on automated replies to close out enquiries. Include a short summary of what your message is about so we can route it to the right person without back-and-forth.
We aim to reply within a couple of working days. During busier periods, particularly when we are updating rankings or reviewing new payout information, it may take slightly longer, but every message gets a response.
What We Can Help With
- Questions about our reviews and ratings — if you want more detail on how we assessed a particular casino, including payout speed, bonus terms or payment options, ask and we will explain our reasoning.
- Corrections — bonus offers, wagering requirements and payout timeframes at Canadian gambling sites change often. If you have noticed something on hardlineproductions.ca that looks outdated, tell us and we will check it against the operator's current terms.
- Content suggestions — if there is a topic around Canadian online casinos, gambling sites or payment methods you would like us to cover in more depth, we read every suggestion.
- Partnership or editorial enquiries — if you represent a casino brand or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. We should be clear that Online Casinos may earn commission from some of the operators listed on this site, but that never determines how a casino is rated or ranked.
- Player safety concerns — if you or someone you know is struggling with gambling, mention this in your message and we will point you towards appropriate support resources rather than trying to handle it ourselves.
Before You Get in Touch
Many common questions are already answered elsewhere on the site. If your enquiry is about which casinos process withdrawals quickly, how ratings are compiled, or which Canadian payment methods are supported, our comparison pages usually go into more detail than a single email reply could. If you are specifically looking at options for players outside the standard self-exclusion scheme, our Best Non GamStop Casinos page may answer your question faster than waiting for a reply.
A Note on Accuracy
Online casino terms, licensing details and payout timeframes shift regularly, and we rely partly on reader feedback to keep hardlineproductions.ca current. If something you experienced at one of the operators mentioned on this site does not match what we have published, we want to hear about it — whether that experience was good, bad, or just different from what we described.
Thank you for taking the time to reach out. Every message helps us keep this a more useful resource for Canadian players comparing online casinos.